Terms of Service

These Terms of Service govern access to and use of Pixelogy websites, customer portals, fleet services, control-plane software, render-node software, updates, support services, and integrations.

By using Pixelogy, you agree to these terms on behalf of yourself or the organization you represent. If you do not agree, do not use Pixelogy.

Customers are responsible for their users, operators, networks, Zoom accounts, display systems, media, projects, credentials, and local infrastructure.

Customers must use Pixelogy only with meetings, media, streams, and systems they are authorized to access and display.

You may not use Pixelogy to break the law, infringe rights, bypass security, secretly monitor people, access meetings without authorization, disrupt services, or distribute harmful content.

You may not reverse engineer hosted services, tamper with activation or license systems, or attempt to access another customer's deployment.

The Pixelogy Zoom integration is intended to let authorized operators connect approved Zoom meetings to Pixelogy display output.

Pixelogy render nodes join meetings as visible participants. Meeting access, recording, and media permissions remain subject to Zoom settings and meeting host or cohost controls.

You are responsible for obtaining any required participant notices, meeting permissions, and organizational approvals before displaying or recording meeting content.

Pixelogy may provide control-plane, agent, render-node, portal, activation, update, and support software. Updates may include security fixes, operational improvements, and feature changes.

Customers are responsible for testing updates in their environment and maintaining backups, recovery access, and safe operating procedures.

You are responsible for keeping credentials, API keys, OAuth connections, license keys, and administrator access secure.

Notify Pixelogy promptly if you believe an account, key, node, or integration has been compromised.

Customers retain ownership of their content, projects, media, meeting content, and operational data.

You grant Pixelogy the limited rights needed to host, process, transmit, support, troubleshoot, secure, and operate the services you use.

Pixelogy may integrate with services such as Zoom, hosting providers, storage providers, email providers, and payment or support systems.

Third-party services are governed by their own terms and privacy policies. Pixelogy is not responsible for third-party service changes, outages, or restrictions.

Pixelogy aims to provide reliable services, but availability may vary due to maintenance, customer infrastructure, third-party providers, network conditions, or events outside our control.

Support is provided according to the customer's agreement or active support arrangement.

Pixelogy is provided as available and as permitted by law. We do not guarantee uninterrupted operation or fitness for every environment, display system, meeting type, or third-party service.

To the maximum extent permitted by law, Pixelogy's liability is limited to the amounts paid for the affected service during the period giving rise to the claim.

Pixelogy may suspend or terminate access if these terms are violated, payment is not made, a security risk exists, or continued access could harm Pixelogy, customers, users, or third parties.

We may update these terms from time to time. Updated terms will be posted on this page with a revised effective date.

Questions about these terms can be sent to support@pixelogy.tech.